Managed Application Services
At IDEAS!, we have built our business providing highly available, fully secure, and well-managed environments for our customer's critical business applications. Since many of our clients do not have internal developers and designers to create these applications, they look to us for assistance. Once we understand your objectives and initial concepts - we can design, build and manage your business solution - from start to finish. This makes us fully accountable, provides one point of contact, and eliminates the problems that often occur when multiple suppliers are involved.

Application Development
We provide complete end-to-end services for applications demanding high-availability and performance - this includes: initial assessment; design; project planning and management; development; and integration with existing applications.

Application Maintenance
IDEAS! can modify your custom application if necessary to adapt to new business or technical requirements; improve performance, methods and processes; prevent potential problems; or simplify future maintenance.

        • Perfective solutions to enhance performance
        • Preventative solutions to improve reliability
        • Adaptive maintenance for modifications and upgrades
        • Corrective maintenance for problem resolution

Application Management
We guarantee the security, performance, and availability of the infrastructure and your applications through a comprehensive Service Level Agreement (SLA). Our technical team will install a hardened "build"; apply all security patches; install monitoring & reporting probes; and provide the ongoing management and support required to deliver on our guarantee.

        • Business applications - Labour Logistics & Payroll, Content Management, ERP, CRM
        • Infrastructure applications - operating system, Web, and database management
        • Messaging management - Lotus Domino & Microsoft Exchange

SEARCH