Managed Infrastructure and Hosting Services
It is costly and challenging to acquire the technical skills needed to maintain high-availability of your mission-critical infrastructure. At IDEAS! we leverage our investments in people and technology to deliver superior IT performance and the highest levels of uptime – at a price point that would be difficult for most organisation to match on their own.

Facilities
IDEAS! have teamed with AAPT, one of Australia’s largest Internet and eCommerce service providers, to ensure state-of-the-art facilities are available to our clients. Their single vendor, custom-built nationwide network allows for easy adoption of new technologies and services, higher levels of security, lower operations and maintenance costs, better overall network performance and end-to-end service assurance. The AAPT network is an end-to-end Cisco Powered Network, meeting stringent criteria for quality of service and support.

The network is monitored 24 hours a day and automatically pages an engineer should any fault be detected. The technical managers receive a daily email summary of round trip times and packet loss for every national network circuit. Network upgrades are planned and implemented to ensure compliance with performance targets.

Security
We understand the importance of an effective security compliance program. We work with you to ensure that appropriate security management controls and safeguards are in place for all your resources at our hosting facility.
Specifically these safeguards must prevent unauthorised disclosure (confidentiality/privacy), modification (integrity), destruction of data (availability) or denial of service.

We are committed to assisting you to ensure that your corporate information and customer information, as well as the Information Technology environment used to process that information, is protected from security threats.